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Long-term special reservations

Would you like to spend the winter in the warm Canary Islands in an environment full of nature, trails and beaches, staying in well-equipped apartments where the strictest prevention measures are taken to face the current health crisis?

1350 € / month
Apartment for 2 people

From November to April

*Minimum stay of one month to enjoy this promotion


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What services does it include?

Apartment cleaning services

Once a week

Change of sheets

Once a week

Change of towels

Twice a week


Monday to Friday from 8 a.m. to 4 p.m.

Laundry and dry cleaner

For a fee

The apartment facilities

Inside the apartments

The apartments are designed for three to five people and are fully equipped: a sofa-bed, television, telephone, safe, one or two bedrooms, an American kitchen with a coffee maker, toaster, oven, kettle, iron, ironing board, bathroom, hair dryer, bathrobe, and a balcony or terrace.

Countless quality recognitions and testimonials from our guests support us

Our apartments are continuously awarded with numerous awards thanks to the positive feedback from our guests.

TUI Holly 2019

Award granted to the 100 best tourist accommodations of the world according to the opinions of TUI customers.

TUI Top Quality 2019

Award granted to the tourist accommodations that overcome the average score of 8,7, according to the TUI clients.

HolidayCheck Award 2019

Award granted to the tourist accommodations with better scores in HolidayCheck.

Tripadvisor Travellers Choice 2020

Award granted to the tourist accommodations that receive numerous positive ratings in the TripAdvisor network.

Badge that accredits and recognizes the effort and commitment with the continuous improvement in the quality of the tourist service

9.2 Valorado por los clientes

Reconocimiento a la Excelencia 2020 Detecta Hotel

Guest opinions

""I spent a few days in these apartments with my husband. It was a wonderful experience. The renovation has been a total success. The apartments are decorated with great taste. They create a truly amazing atmosphere of relaxation and comfort. We received a lovely attention from all the staff."
Opinion in TripAdvisor Spain
"For tourists in search of peace, this centre is the perfect place. We felt very comfortable. The apartments are decorated with great taste. All you need was available and new (renovated in summer). Everything was very clean. The staff was very nice and helpful."
Opinion in TripAdvisor Germany

Location of the Ambassador Apartments in Puerto de la Cruz

Google Maps

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Our apartments are located in a quiet development within walking distance of the Botanic Gardens, 600 meters away. The nearest beach, Playa Martianez, lies 2 kilometers away, and the town centre, 2.5 kilometres. Several supermarkets, shops and restaurants are a mere 5-10 minutes away on foot.

Jardín Botánico

8-minute walk

Loro Parque

13 minutes by car

Lago Martiánez

8 minutes by car

We have taken some measures for your safety:

  • Baggage disinfection on arrival
  • Temperature control
  • Disinfectant gel in common areas and rooms
  • Removal of stationery and implementation of QR technology
  • Disinfectant mat at the reception entrance
  • Masks and gloves for guests if needed upon arrival
  • Protection with plastic covers, pillows and blankets in the rooms
  • Cleaning and disinfection protocol for rooms
  • Personnel consisting of external teams before Covid-19
  • Personnel with PCR tests
  • Personnel equipped with PPE, masks, gloves
  • Control protocol for the delivery of goods and with suppliers
  • Cleaning and disinfection protocol in pool areas
  • Protocolo de limpieza y desinfección en areas de piscina
  • Pool area with 2-meter separation between hammocks

Money-back guarantee

Early booking

20% of the total stay

100% refund

Canceling 15 days before the stay


You must cancel more than 15 days in advance so that we can make the full refund of 20% of the advance reservation. Otherwise, we will charge it.

Currently, the use of mask is mandatory in all public spaces, both outdoors and indoors. It is also mandatory to have a negative COVID-19 test except for Canary Islands residents who declare under their responsibility that they have not left the territory of the autonomous community in the 15 days on arrival at the establishment, as well as non-residents who prove their stay in the islands in the 15 days prior to their arrival at the establishment through their travel document. For the latest updates on the restrictions in the Canary Islands, you can visit the website of the Government of the Canary Islands and the Government of Spain.

Book at least one month between November 2020 and April 2021.

Book now

1350 € / month
Apartment for 2 people

*Minimum stay of one month to enjoy this promotion

From November to April